DISCREET PACKAGING AND SHIPPING
Here at Mega Hemp Shop, we understand how important it is to our customers that we ship your purchases discreetly. We ship all orders in plain cardboard boxes, nothing to mark cannabis or things of that nature. Our shipping labels do not say Terra, and we do everything we can to ensure our packages are discrete.
Our packages are shipped to you in a plain white box, wrapped in a generic mailing bag. Nowhere on the outside of your package will you see the words “Terra.”
We do not ship to anyone under the age of 19 years old.
Terra reserves the right to add a signature requirement to any order at our discretion for security reasons. This is to prevent fraud and underage orders. We are very serious about preventing illicit orders.
We can not guarantee arrival dates or times. While we try our best to prevent any delays, orders may be held up due to unforeseen circumstances.
We ship all products from USA to anywhere in Europe . Shipping costs vary depending on times and shipping destination. Free shipping is offered on orders over $150.
SHIPPING TIMES AND SHIPPING SPEED
All of our packages are shipped out via the fastest Discreet shipping Agency available in your location. Tracking labels are sent out via email once the package is picked up by the post office. You will not receive a tracking number email until your package has been processed, packaged, and labeled for pick up by the postal service.
ITEMS BROKEN IN SHIPPING
Please visit our Refunds and Exchange Policy page for more information on broken items and processing a replacement or refund.